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Meet the Jackson Team

We're here to help with your mortgage needs

Providing the Best Customer Service

Our team approach helps make  sure you always talk to a live, local human being.  Focused on delivering the best customer service experience possible, each of our teammates is uniquely qualified to handle every aspect of the loan transaction.  Direct phone numbers and emails are provided below.  You can always call our team hotline at 928-726-7266 or email the whole team at jacksonteam@novahomeloans.com.  We look forward to helping make your home financing experience as as easy and stress-free as possible.

Daniel Jackson, Senior Loan Officer

daniel-jacksonDaniel has been a trusted Loan Officer since 2003.  He will meet with you about your loan options, and help you pick the program that is right for you.  NMLS # 169485

Direct: 928.329-5925
Email: daniel.jackson@novahomeloans.com

 

Paula Boysun, Loan Officer

paula-boyson

Once you find a house, Paula will prepare the paperwork, go through all the specifics with you, and help you with the documentation. She will also be contacting you every week with updates about your loan status.  NMLS ID#  1086381

Direct: 928.329-5938
Email: paula.boysun@novahomeloans.com

 

Karissa Lugo, Assistant Loan Processor

Karissa orders your appraisal and interfaces with your insurance company, HR department, landlord and the IRS. She will be contacting you to clarify any questions about the documentation, and then coordinate any additional needed items with you.

Direct: 928.329-5956
Email: karissa.lugo@novahomeloans.com

 

J’Nai Andrade, Loan Processor

J’Nai is your main point of contact once your file has been submitted to processing.  Her role is to “pre-underwrite” your loan to insure investor and lender guidelines are met.  She will then coordinate your loan approval with the underwriter.

Direct: 928.329-5958
Email: jnai.andrade@novahomeloans.com

 

Jennifer Humphrey, Credit Analyst

As a Credit Analyst and Certified FICO® Professional, Jennifer’s full time job is to work with clients toward improving credit scores in order to qualify for a mortgage.  She specializes in working with individuals impacted by Short Sale or Foreclosure, and has many, many success stories to her name.

Direct: 928.329-5933
Email: jennifer.humphrey@novahomeloans.com

 

NMLS 169485 | BK0902429 | NOVA NMLS 3087 | EQUAL HOUSING OPPORTUNITY

LICENSED BY THE DEPARTMENT OF BUSINESS OVERSIGHT UNDER THE CALIFORNIA RESIDENTIAL MORTGAGE
LENDING ACT #4131230. ALSO LICENSED BY THE CA-DBO UNDER THE CFL #6036566. LOANS MADE
OR ARRANGED PURSUANT TO A CALIFORNIA FINANCING LAW LICENSE.