Providing the Best Customer Service
A mortgage professional is only as good as their supporting team, and the Jackson Team at Nova Home Loans is second to none. Focused on delivering the best customer service experience possible, each of our teammates is uniquely qualified to handle every aspect of the loan transaction.
NOVA HOME LOANS has served the needs of homeowners and homebuyers since 1980. We are able to originate loans in 15 states. In 2001, we merged our flexibility as a mortgage broker with the efficient service of a mortgage bank to create a better way of lending. Efficiency and teamwork are the keys to our accelerated loan delivery. Loan applications are handled in-house from start to finish – eliminating the need to ship your application around the country for underwriting, approval and document preparation.
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior to those encountered at other lending institutions. We’re proud of that difference, and of the long lasting relationships we have forged with our clients, their friends and their families!
Our commitment to excellent customer service continues long after you have signed your closing documents. When changes arise in interest rates or market activity that may be advantageous to you, you can be assured that we will contact you and advise you of your options. Not only will we be your mortgage lender, we will become your one-stop mortgage information source.